Preventative Maintenance Services
Direct A/V offers complete preventative maintenance solutions to
preserve the longevity and peak performance of your systems. Our
proactive strategy minimizes downtime and the danger of unforeseen
breakdowns, allowing your operations to continue smoothly.
Preventative maintenance is essential when it comes to complex
electronics, CCTV, paging and many other systems. Our maintenance
programs ensure very little to no downtime. By taking steps ahead of
time to mitigate problems before they become critical, we can help
reduce or limit the effects of failures that can be costly in both
repair and through loss of functionality for your business. Our group of
knowledgeable personnel have a wide range of certifications and
experience that will help keep your system in top running condition
through site maintenance and recommendations for problem mitigation and improvements. 24/7/365 service and regular maintenance options are
available. Call us or request a proposal today.
Ready to see how we can help you do it right the first time?
Services We Provide
Any project, big or small, we’ll tackle it. We’ve had lots of different work over the years and are confident we can meet your needs!
Audio System maintenance
Regular maintenance of audio/visual systems assures optimal performance, lowers the chance of unexpected breakdowns, and extends the equipment’s lifespan. This includes routine cleaning, firmware updates, and connection checks to avoid any problems and ensure high-quality output.
Security System maintenance
Direct A/V provides complete security system maintenance to ensure that your surveillance and security systems are effective and reliable. Our regular inspections and upgrades prevent any issues and ensure optimal security performance, providing piece of mind.
Direct A/V is one of the country’s leading companies designing, engineering, installing, and maintaining low voltage systems for both local and national clients.
We have the ability, the experience, and the expertise to complete system services for organizations and facilities of all sizes, from small conference and screening rooms to stadiums, convention centers, and international airports.
We specialize in providing our customers with all types of low voltage systems. We have engineering, installation and service facilities experienced in virtually every media and information system environment, including audiovisual, sound, video, CCTV, LAN networks, and fiber optics.
Direct A/V is a “total solution” provider. That means we are experienced in both “design and build” and “build to spec” projects. In design and creation, we can provide complete engineered, CAD drafted and fully documented projects. In terms of post-project support, we can provide complete system operator training, project warranty, support and even extended service and maintenance programs for any project.
We proudly partner with clients, developers, contractors, architects, engineers, and interior designers, all with the goal of meeting every client specification, exceeding client expectations, and doing it right the first time.
Frequently Asked Questions
What is included in your preventive maintenance service?
Our preventive maintenance service includes regular inspections, system diagnostics, cleaning, and calibration to ensure optimal performance and longevity of your A/V systems.
How often should preventive maintenance be performed?
The frequency of preventive maintenance depends on the specific system and usage, but we generally recommend it be performed quarterly or bi-annually.
What People Say
Service Desk and Terminal Operations Manager
San Diego International Airport
I am writing to highly recommend Direct AV for their exceptional service in maintaining the IED paging system ate San Diego International Airport. Over the past six years. Direct AV has consistently provided outstanding maintenance and support for our paging system.
During this period, our system has performed incredibly well, thanks to the expertise and dedication of the Direct AV team. Whenever we encountered any issues, Direct AV addressed them immediately and effectively, ensuring minimal to no disruption to our operations.
Their professionalism, techinical proficiency, and prompt response times have been invaluable to us. Direct AV has demonstrated a strong commitment to excellence and reliability, making them an indispensable partner in our operations.
I have no hesitation in endorsing Direct AV for any organization seeking top-notch maintenance services for their paging systems. They have provenm to be a trusted and dependable service provider, and I am confident they will continue to deliver exceptional results.
Excellent Customer Service.
Direct A/V recently commissioned a replacement and upgrade of the system controllers and main building amplifiers for the overhead paging system at Long Beach Memorial Hospital. This hospital is a large facility consisting of a seven-story main building, the newer multi-story Miller Children’s Hospital Wing, and separate buildings for the Outpatient Clinic (i.e. the “Buffums Building”) and MRI Imaging.
The previous headend equipment consisted of a hybrid (analogue and digital) controller and analogue power amplifiers for the main building. The upgrade consisted of new alldigital main and redundant IED controllers (series IP-108) along with new digital power amplifiers (IED series T-112) for the main building. Previously installed digital power amplifiers for the Miller Children’s Hospital, MRI Imaging, and the outpatient clinic were retained and integrated with the new headend equipment.
Extensive testing of the existing public address system was done by Direct A/V technicians prior to “cutover”. The intent in this was to minimize the duration of nonoperation during cutover to the absolute minimum for this critical medical facility. Several ground faults were located and repaired on existing speaker wiring in the main building to ensure the reliability of the new digital power amplifiers serving that area.
The new IED headend controllers and the new digital power amplifiers were energized and programmed for many weeks prior to actual cutover to “burn in,” thus assuring reliable operation when the critical cutover event took place. A new telephone paging interface was also programmed and integrated with the existing six (6) analogue telephone circuits that were previously used. Audio level adjustments on the existing analogue power amplifiers were archived and subsequently programmed into the new equipment; this provided a good “starting point” at cutover and minimized subsequent “fine tuning” volume adjustments.
Previous analogue microphone stations were also replaced at cutover in the PBX office, the front public lobby and office areas with new IED digital units.
Operations and Facilities Bureau Manager
Long Beach Airport
Long Beach Airport has a well-established and successful relationship with Direct AV since 2004, for the installation, service, and maintenance of our paging equipment needs. Direct AV continues to work closely with our facilities manager and staff for any conduit or electrical work that need to be accomplished for the buildings or underground paths.
Overall, Direct AV is recognized by the Airport for their proactive support of our paging systems overall performance. They are onsite when needed and willing to do what it takes to get the job done correctly the first time.
I am pleased to have this opportunity to provide this reference for Direct AV, as they have always played a major role in the success of our paging and ancillary systems. Direct AV’s airport related experience at LGB in both paging and CCTV allows them to think outside the box and almost any issue in a timely manner and within budgeted costs. I believe Direct AV would be a valued asset to Los Angeles World Airports for providing their installation, service, and maintenance expertise as it relates to these systems.